Return Policy

Can I return my order?

MedExpress accepts return of orders within 3 days of receipt of order. Customers may return the products to the branch where they bought the product or to the serving branch for the delivery transaction. Returns are subject to MedExpresss Return Policy.

What is your return policy?

Customer is entitled to have the returned product exchanged to another stock or a product/s of similar value. Products to be returned are subject to quality control inspection by the branch manager of the serving branch. Damaged product caused by negligence and improper handling of the customer are not valid for return and exchange policy.